We are simply talking about the "Publish To Mobile" Dialog, on the File menu. It sounds like you might not have discovered this yet, which could certainly be an issue. BigOven does not automatically transfer all recipes to the Palm, since PDA's have limited memory, and BigOven recipe box files can, in theory, be as large as 7 Gb or more. So, you need to choose the recipes you'd like to publish, then select "Publish to Mobile Device" from the File menu. (The free Palm Companion was still in development at the time the Help file was written, so admittedly Help is a little sparse on this topic.)
The process for publishing recipes to your Palm is:
1) Select the recipes you'd like to publish in the result list. (You can hold down ctrl or shift to select multiple recipes.)
2) From the File menu, choose "Publish", then "To Mobile Device".
3) You'll see the dialog below. Since you're a Palm OS user, make sure you press ON the Palm button, as shown below.
4) When you're ready, click Publish to Mobile Device
5) BigOven should copy the appropriate recipes and shopping lists to the My BigOven Recipes\Data\Palm subfolder. (If one doesn't exist, it will create one.)
6) Press the HotSync button
